PRIVACY POLICY

Effective Date: August 15, 2025

1. Introduction

Triple B Earthworks & Contracting ("we," "our," "us") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

2. Information We Collect

We may collect personal information such as:

Contact Details: Name, address, email, phone number.
Payment Information: Credit card details and billing information.
Project Details: Information related to services requested or provided.
Usage Data: IP addresses, browser types, and usage patterns on our website.

3. How We Collect Information

Personal information is collected through:

Direct Interactions: Forms on our website, email, phone calls, or in-person meetings.
Automated Technologies: Cookies and analytics tools when you visit our website.

4. Use of Information

We use your personal information to:

Provide and manage our services.
Process payments and manage accounts.
Communicate with you regarding projects and services.
Comply with legal obligations.

5. Disclosure of Information

We may disclose your personal information to:

Service Providers: Contractors, subcontractors, and suppliers involved in service delivery.
Legal and Regulatory Authorities: As required by law or to protect our rights.
Third Parties: With your consent or as otherwise permitted under the Privacy Act.

6. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below.

8. Complaints

If you believe your privacy rights have been violated, you may lodge a complaint with us. We will investigate and respond to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.